What Are Your Email Pet Peeves?

What Are Your Email Pet Peeves?

We all have them. Taken together, they become not only humorous but eye-opening. Clearly we all want others to respect our time—and us. In that spirit, I've come up with this quick list of 15 email pet peeves. Which ones are on your list?

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When Someone Won't Take No for an Answer

When Someone Won't Take No for an Answer

You don't have to cave. You don't have to get upset. But you may have to stand taller and be firmer than you're used to. Spoiler alert: It's worth it. The 7 tips I'm about to share came straight out of personal experience. So I know they work. I...

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How to Say No Politely

How to Say No Politely

Do you ever find yourself wanting to get out of an invitation? Or an obligation? One night before dinner, on my parents' last night in town, my dad was lamenting that he and my mother had received an invitation with the dreaded words "black tie."

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Sorry vs. Thank You

Sorry vs. Thank You

First, I can't thank you enough for allowing me the summer off. But more about that in a moment. Today's post is about the subtle difference our language can make. And though the lesson took place in a business realm, you may find it also applies to...

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