How to Make Disappointment Hurt Less

How to Make Disappointment Hurt Less

Last week on Sept. 11, my cousin David would have turned 49—and I realized he'd been gone nearly as long as he'd been here. It's a real gift when the first thought of someone you've lost brings not tears but smiles. Ever been there?  Disappointment...

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Sorry vs. Thank You

Sorry vs. Thank You

First, I can't thank you enough for allowing me the summer off. But more about that in a moment. Today's post is about the subtle difference our language can make. And though the lesson took place in a business realm, you may find it also applies to...

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