What Are Your Email Pet Peeves?

What Are Your Email Pet Peeves?

We all have them. Taken together, they become not only humorous but eye-opening. Clearly we all want others to respect our time—and us. In that spirit, I've come up with this quick list of 15 email pet peeves. Which ones are on your list?

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When Someone Won't Take No for an Answer

When Someone Won't Take No for an Answer

You don't have to cave. You don't have to get upset. But you may have to stand taller and be firmer than you're used to. Spoiler alert: It's worth it. The 7 tips I'm about to share came straight out of personal experience. So I know they work. I...

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Constructive Feedback: 11 Things Good Leaders NEVER Do

Constructive Feedback: 11 Things Good Leaders NEVER Do

Let's face it: If feedback were always pleasant, we wouldn't have to tack on the word "constructive." 

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How to Say No Politely

How to Say No Politely

Do you ever find yourself wanting to get out of an invitation? Or an obligation? One night before dinner, on my parents' last night in town, my dad was lamenting that he and my mother had received an invitation with the dreaded words "black tie."

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What's the First Song that Rocked Your World?

What's the First Song that Rocked Your World?

Great question, right? I first heard it in a video by Bishop Robert Barron, who read it in Rolling Stone. It's a fun question to share with family, friends and co-workers. It's also a good icebreaker at company meetings—and as you'll see, an easy...

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If You're Serious About Stress Management

If You're Serious About Stress Management

You're going to have to get comfortable with saying no. But you're also going to have to get comfortable with delegating. I can help—not because I'm an expert at it but because in acquiring this skill, I've overcome my share of failed attempts.

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The Leadership Lesson Most People Miss

The Leadership Lesson Most People Miss

Yes, including most managers. Which means that once you get this, you'll not only be smarter than most managers, you'll be smarter than you were five minutes ago—more confident, more in control. 

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The 3 Must-Haves of a Happy Office

The 3 Must-Haves of a Happy Office

If everyone deserves a drama-free workplace, why are so many people suffering just the opposite? Today's post has a quick true story—along with three qualities every office needs to thrive and compete well. Notice how none of these have to do with...

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How to Make Disappointment Hurt Less

How to Make Disappointment Hurt Less

Last week on Sept. 11, my cousin David would have turned 49—and I realized he'd been gone nearly as long as he'd been here. It's a real gift when the first thought of someone you've lost brings not tears but smiles. Ever been there?  Disappointment...

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Sorry vs. Thank You

Sorry vs. Thank You

First, I can't thank you enough for allowing me the summer off. But more about that in a moment. Today's post is about the subtle difference our language can make. And though the lesson took place in a business realm, you may find it also applies to...

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